Privacy Policy

1. Introduction

SharpSignal ("we," "our," or "us") operates the SharpSignal platform, a sports betting analytics service. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. Please read this policy carefully. If you disagree with its terms, please discontinue use of the platform.

2. Information We Collect

We collect information in the following ways:

Information you provide directly

• Name and email address when creating an account
• Profile information you choose to provide
• Communications you send us (support requests, feedback)

Information collected automatically

• Log data (IP address, browser type, pages visited, time and date of visits)
• Device information (device type, operating system)
• Usage data (features accessed, picks viewed, analytics sections used)
• Cookies and similar tracking technologies (see Section 6)

Information from third-party services

• If you sign in with Google or Apple via Clerk, we receive basic profile information (name, email, profile photo) from those providers in accordance with their privacy policies

3. How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the SharpSignal platform
• Create and manage your account
• Send you service-related communications (account updates, security alerts)
• Respond to your comments and questions
• Analyze usage patterns to improve our analytics tools and model performance
• Detect and prevent fraudulent or unauthorized activity
• Comply with legal obligations

We do not sell your personal information to third parties. We do not use your data to send unsolicited marketing from third parties.

4. Information Sharing and Disclosure

We may share your information only in the following circumstances:

• Service providers: We work with third-party vendors (authentication, hosting, analytics) who access data only as necessary to perform services on our behalf and are bound by confidentiality agreements
• Legal requirements: We may disclose information if required by law, subpoena, or other legal process
• Business transfers: If SharpSignal is acquired or merges with another entity, your information may be transferred as part of that transaction, with prior notice provided
• With your consent: We may share information for any other purpose with your explicit consent

5. Third-Party Services

Our platform integrates with the following third-party services, each governed by their own privacy policies:

• Clerk — authentication and user management
• Google / Apple — single sign-on (optional)
• Netlify — website hosting and deployment
• Trustpilot — customer review platform

We are not responsible for the privacy practices of these third parties. We encourage you to review their respective privacy policies.

6. Cookies

We use cookies and similar tracking technologies to enhance your experience. Cookies are small data files stored on your device. We use:

• Essential cookies: Required for the platform to function (session management, authentication)
• Analytics cookies: Help us understand how users interact with the platform so we can improve it

You can control cookie settings through your browser settings. Disabling certain cookies may affect platform functionality.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. If you close your account, we will delete or anonymize your data within 90 days, except where retention is required by law.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Correct inaccurate or incomplete information
• Request deletion of your personal information
• Object to or restrict processing of your data
• Data portability (receive your data in a structured, machine-readable format)
• Withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at privacy@sharpsignal.bet. We will respond within 30 days.

9. Children's Privacy

SharpSignal is intended for users aged 21 and older. We do not knowingly collect personal information from anyone under the age of 21. If we become aware that a minor has provided us with personal information, we will delete that information immediately.

10. Security

We implement industry-standard security measures including encryption, secure authentication, and access controls to protect your personal information. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but will notify you promptly in the event of a data breach affecting your information.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on this page and updating the "Last updated" date. Your continued use of the platform after changes become effective constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us at: